Privacy Policy — tkbdt

1. Information We Collect

When you register with tkbdt, use our platform, or interact with our support team, we collect certain categories of personal data. The information we collect falls into three broad categories: information you provide directly, information collected automatically as you use the Service, and information obtained from third parties where required for verification purposes.

1.1 Information You Provide Directly

During the registration process and over the course of your relationship with tkbdt, you may provide the following types of personal data:

• Identity Data: Full legal name, date of birth, national identification number, passport number, or other government-issued identifier submitted for KYC verification.
• Contact Data: Email address, mobile phone number, and postal address (including city and division within Bangladesh).
• Account Credentials: Username and password (passwords are stored in encrypted form and are never accessible in plain text by tkbdt staff).
• Financial Data: Details of your linked payment method(s), including your registered bKash, Nagad, Rocket, or Upay mobile number, or bank account details for Dutch-Bangla Bank, City Bank, or BRAC Bank. Full payment account numbers are not stored on tkbdt servers; only masked identifiers are retained.
• Verification Documents: Copies of identity documents and proof-of-address documents submitted to satisfy our KYC requirements.
• Communications: Records of your correspondence with our support team, including email exchanges and any feedback or complaints submitted.

1.2 Information Collected Automatically

When you access the tkbdt platform via a web browser, certain technical data is collected automatically through standard server logging and analytics processes:

• Device & Technical Data: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and language settings.
• Usage Data: Pages visited, time spent on each page, game sessions initiated, bets placed, deposit and withdrawal activity, and navigation paths through the platform.
• Session Data: Login timestamps, session duration, and logout or session-expiry events.
• Location Data: Approximate geographic location derived from your IP address. We do not collect precise GPS-level location data.

2. How We Use Your Data

tkbdt processes personal data only where we have a legitimate and lawful basis for doing so. The purposes for which your data is used are set out below, together with the legal basis on which each processing activity rests.

Purpose	Data Used	Legal Basis
Creating and managing your player account	Identity, contact, credentials	Contractual necessity
Processing deposits and withdrawals	Financial data, identity data	Contractual necessity
KYC identity verification	Verification documents, identity data	Legal obligation
Fraud prevention and security monitoring	Usage data, device data, financial data	Legitimate interest
Responsible Gaming monitoring	Usage data, account activity	Legal obligation / legitimate interest
Sending promotional offers and bonuses	Contact data, usage data	Consent (opt-in)
Platform analytics and improvement	Usage data, session data	Legitimate interest
Customer support and dispute resolution	Identity, contact, communications	Contractual necessity

tkbdt will not use your personal data for any purpose that is incompatible with those stated above without first obtaining your explicit consent or where required to do so by applicable law. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting [email protected].

3. Cookies & Tracking Technologies

The tkbdt platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure browsing experience. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

3.1 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the operation of the tkbdt platform. They enable core functions such as secure login sessions, game session continuity, and fraud detection. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: These remember your preferences — such as your preferred language setting, display options, or recently visited game categories — to provide a more personalised experience across sessions.
• Analytics Cookies: These collect aggregated, anonymised data about how players navigate the platform. We use this information to identify usability issues, measure the popularity of game categories, and improve the overall Service. Individual players are not identified from analytics data.
• Marketing Cookies: Where you have given your consent, these cookies allow us to measure the effectiveness of our promotional campaigns. They do not track your activity across third-party websites.

3.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a notification before a new cookie is set. Please be aware that disabling strictly necessary cookies will prevent you from logging in and using the tkbdt platform. For instructions on managing cookies in your specific browser, consult your browser's help documentation.

tkbdt does not use third-party advertising networks or cross-site tracking technologies. Any analytics data collected is processed in accordance with this Privacy Policy and is not shared with advertising platforms.

4. Data Sharing & Third Parties

tkbdt does not sell or rent personal data to any third party. We may, however, share certain personal data with carefully selected partners and service providers where this is necessary to deliver the Service or to comply with applicable legal obligations. All third parties with whom data is shared are required to handle it in accordance with applicable data protection standards.

4.1 Payment Processing Partners

To process deposits and withdrawals, we share relevant financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the minimum information necessary to process the transaction and are bound by their own regulatory obligations regarding data security.

4.2 Game Technology Providers

Game studios and platform providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive certain session-level data (such as player ID and wagering amounts) to facilitate gameplay, calculate winnings, and maintain game integrity. These providers do not receive your full personal profile or payment details.

4.3 Legal and Regulatory Disclosure

tkbdt may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised third parties where we are legally required to do so, where such disclosure is necessary to prevent or detect fraud, or where we reasonably believe that disclosure is required to protect the rights, property, or safety of tkbdt, its players, or the public. Where permitted by law, we will endeavour to notify the affected player prior to making such a disclosure.

4.4 Business Transfers

In the event that tkbdt undergoes a restructuring, merger, acquisition, or sale of all or part of its business assets, personal data held by tkbdt may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5. Data Retention & Security

tkbdt retains personal data for as long as your account remains active and for a period thereafter as required to comply with our legal, regulatory, and contractual obligations. The specific retention periods applicable to each category of data are set out below.

• Account and Identity Data: Retained for the duration of your account relationship with tkbdt, and for a minimum of five years following account closure, to comply with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five years from the date of each transaction, in accordance with applicable financial record-keeping obligations.
• KYC Verification Documents: Retained for the duration of your account relationship and for five years following account closure or the completion of the last KYC review, whichever is later.
• Support Communications: Retained for three years from the date of the last interaction, to support dispute resolution and quality assurance processes.
• Analytics and Usage Data: Retained in anonymised, aggregated form indefinitely for platform improvement purposes. Non-anonymised usage data is retained for up to 24 months.

5.1 Security Measures

tkbdt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls restricting staff access to personal data on a need-to-know basis, regular security assessments and vulnerability testing, and incident response procedures for the containment and reporting of data breaches.

Notwithstanding the above, no method of data transmission or storage can be guaranteed to be 100% secure. If you become aware of any actual or suspected unauthorised access to your tkbdt account, you should notify us immediately at [email protected] and change your password without delay.

6. Your Privacy Rights

As a player using the tkbdt Service, you hold certain rights in relation to the personal data we hold about you. These rights are set out below. To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within 48 hours and aim to provide a substantive response within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you, together with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data. Note that this right is subject to overriding legal retention obligations — for example, we cannot erase financial transaction records within the mandatory retention period.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain situations, for example while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for direct marketing purposes.

7. Children & Underage Users

The tkbdt Service is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any individual under the age of 18. If during our verification processes we determine that a registered user is under 18 years of age, the account will be suspended immediately, any deposited funds will be returned to the original payment source, and all data associated with the account will be flagged for review and subsequent deletion in accordance with applicable law.

Parents and guardians who believe that a minor in their household may have accessed or registered with the tkbdt platform are encouraged to contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to protect the minor's interests, including the deletion of any personal data collected and the return of any funds deposited.

We strongly recommend that households containing minors make use of parental control software to restrict access to online gambling platforms. tkbdt supports responsible use of such tools as part of our broader commitment to player welfare.

8. Changes to This Policy

tkbdt reserves the right to amend this Privacy Policy at any time. When material changes are made, we will update the "Effective Date" shown at the top of this document and, where the changes are significant, we will notify registered players by email or via a prominent notice on the platform prior to the changes taking effect.

Your continued use of the tkbdt Service following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should cease using the Service and contact [email protected] to request account closure.

We encourage you to review this Privacy Policy periodically to remain informed about how tkbdt handles your personal data. The most current version of this policy is always accessible at tkbdt.org/privacy-policy.